Gladys was a secretary for an insurance agent for over 20 years. The insurance office was on the corner of West Main Street across from the county courthouse. Instead of mailing their insurance premiums, it seemed that everyone in town came to the office to make their payments. Most of the time, customers waited patiently on the sidewalk for the office to open each morning. Many were farmers who were early risers and wanted to get their business completed and get back to their farms. The office was always a hub of activity. Since she worked at the office for many years, Gladys knew almost every customer by name. She embraced those who came in the office with a heavy heart by being a good listener. Her outgoing personality, positive attitude, and friendly smile were always welcoming. It was plain to see that she thrived working in the public eye and enjoyed her profession. Gladys arrived each morning at 9 o’clock to open the office. Making her way hurriedly to her desk via the back entr...